Shipping & Returns

SHIPPING

We are happy to offer FREE first class shipping on all US orders over $35.

Please allow 2-3 business days for your item to be created, and on average an additional 3-5 business days for your item to arrive via USPS with standard shipping in the US.

If you need your order sooner, please select the priority mail option when checking out, and shipping charges will apply.

At this time, we do offer flat rate standard shipping to Canada & Australia. LoilJ is not responsible if your package gets delayed in customs. You may have to pay customs fees and/or duties, these fees are set by your government and are the responsibility of the buyer.

RETURNS/EXCHANGES

We proudly stand behind the quality of our handmade products. If you are not pleased with your purchase, we will accept exchanges if the products are unused with no essential oil residue on the fabric.

We will gladly replace any components if there is an error caused by us.

We are not responsible for customer errors in ordering the wrong size. Please be sure to review our sizing directions here, prior to purchase.